SAP Concur App: A Guide to Managing Business Travel and Expenses

The SAP Concur app helps employees manage work-related travel and expenses from a mobile device. It connects with an organization’s SAP Concur services, allowing users to handle common tasks such as capturing receipts, creating expense reports, and viewing travel details while away from a computer.

Available features can vary depending on an employer’s SAP Concur setup, subscription, and company policies. The app is designed to support business processes—not replace an organization’s rules for approving or reporting expenses.

What Is the SAP Concur App?

SAP Concur is a suite of business tools for travel, expense, and invoice management. Its mobile app gives employees access to selected Concur features on a smartphone or tablet. Depending on the organization’s configuration, users may be able to work with Concur Expense, Concur Travel, or related services through the app.

Employees typically sign in using the account or authentication method provided by their organization. If a company has not enabled mobile access or a particular feature, that function may not appear in the app.

Common Features

Capture and manage receipts

Users can take a photo of a receipt and attach it to an expense. Receipt images can make it easier to document purchases and prepare reports. In supported configurations, the system may use receipt information to help populate expense details, though users should review entries for accuracy.

Create and submit expense reports

The app can let employees add expenses to a report, provide business details, and submit the report for review. Users may also be able to check report status or respond to requests for additional information, depending on their company’s setup.

View business travel information

For organizations using Concur Travel, the app may provide access to itinerary details and other trip information. Having travel details available on a mobile device can be convenient when plans change or employees need to check a reservation while on the go.

Review approvals

Managers and other designated approvers may be able to review expense reports and take action from the app. Available approval options depend on the organization’s workflow and user permissions.

How to Get Started

1. Check with your organization. Ask your travel or finance team whether your company uses SAP Concur and which mobile features are enabled.
2. Download the official app. Find the SAP Concur app in the Apple App Store or Google Play Store, and confirm that the publisher is SAP.
3. Sign in using your work credentials. Your organization may use single sign-on or another authentication process.
4. Review your company’s guidance. Learn which expenses require receipts, what information to include, and how approvals work.
5. Check your entries before submitting. Confirm amounts, dates, business purposes, and receipt attachments before sending a report.

Benefits of Using the App

• Convenience: Handle selected travel and expense tasks from a mobile device.
• Timely receipt capture: Photograph receipts soon after a purchase instead of sorting through them later.
• Expense visibility: Review reports and, where enabled, see updates to their status.
• Support for mobile work: Access relevant travel or expense information while away from the office.

Things to Keep in Mind

The SAP Concur app is most useful when employees understand their organization’s expense policies and use the correct account. A receipt image does not automatically mean an expense is approved or reimbursable. Employees should follow their company’s documentation requirements and verify that information extracted from receipts is correct.

App menus and features may differ between organizations, and some tasks may still need to be completed on the web. If you cannot sign in, do not see an expected feature, or encounter a policy question, contact your company’s SAP Concur administrator or finance team. For app-specific technical issues, consult your organization’s support resources or the official SAP Concur help options.

Is the SAP Concur App Right for You?

If your employer uses SAP Concur, the app can provide a practical way to capture receipts, manage expense reports, and access selected business travel information. Its usefulness depends on the services your organization has enabled and how those services fit your company’s workflows. For the best experience, keep the app updated, protect your sign-in details, and follow your employer’s travel and expense policies.

 

Top 8 Frequently Asked Questions About Using the SAP Concur App

1. What is the SAP Concur app used for?
2. How do I download and install the SAP Concur app?
3. How do I sign in to the SAP Concur app?
4. How do I take a photo of a receipt and add it to an expense?
5. How do I create and submit an expense report in the app?
6. Can I use the SAP Concur app to view my business travel itinerary?
7. Why can’t I see certain features in the SAP Concur app?
8. What should I do if I can’t log in or the SAP Concur app isn’t working?

What is the SAP Concur app used for?

The SAP Concur app helps employees manage business travel and expenses from a mobile device. Depending on their organization’s setup, users can capture receipts, create and submit expense reports, review report status, approve expenses, and access travel itinerary details. Available features vary by company, so employees should follow their organization’s policies and contact their Concur administrator if they need help signing in or finding a feature.

How do I download and install the SAP Concur app?

To download and install the SAP Concur app, open the Apple App Store on an iPhone or iPad, or Google Play Store on an Android device, and search for “SAP Concur.” Check that SAP is listed as the publisher, then tap “Get” or “Install.” Once the app is installed, open it and sign in using the account and authentication method provided by your organization. If you can’t find the app or sign in, contact your company’s IT team or SAP Concur administrator.

How do I sign in to the SAP Concur app?

To sign in to the SAP Concur app, open it and enter the work email address associated with your company’s Concur account, then follow the prompts. Your organization may use single sign-on, a company-specific sign-in page, or a Concur password. If you’re unsure which method to use or can’t access your account, contact your company’s SAP Concur administrator or IT support.

How do I take a photo of a receipt and add it to an expense?

To add a receipt in the SAP Concur app, open the expense or expense report and choose the option to add or attach a receipt. Tap the camera icon, allow camera access if prompted, and take a clear photo showing the full receipt. Review the image and any expense details the app fills in, correct them as needed, then save or attach the receipt to the expense. The exact labels may vary depending on your company’s setup and app version.

How do I create and submit an expense report in the app?

To create and submit an expense report in the SAP Concur app, sign in and open the Expenses section, then create a new report and enter the required details, such as the business purpose and dates. Add expenses by entering purchase information or attaching receipts, and review each item for accuracy and compliance with your company’s policy. When the report is complete, select the submit option and follow any on-screen prompts. The exact steps and available features may vary based on your organization’s Concur setup; if you can’t submit the report, contact your company’s Concur administrator or finance team.

Can I use the SAP Concur app to view my business travel itinerary?

Yes, you can use the SAP Concur app to view your business travel itinerary if your organization uses Concur Travel and has enabled mobile access. Sign in with your work account to check available trip details, such as flight, hotel, and car rental reservations. The itinerary information and features you can see depend on your company’s setup; contact your travel administrator if a trip is missing or you can’t access it.

Why can’t I see certain features in the SAP Concur app?

You may not see certain features in the SAP Concur app because availability depends on your organization’s subscription, settings, user permissions, and enabled services. Some tools may also be available only on the Concur website or to specific roles, such as approvers. Check that you’re signed in with your work account and using the latest version of the app. If a feature you need is still missing, contact your company’s SAP Concur administrator or finance team to confirm whether it’s enabled for you.

What should I do if I can’t log in or the SAP Concur app isn’t working?

If you can’t log in or the SAP Concur app isn’t working, first check your internet connection, update the app, and try closing and reopening it. Confirm that you’re using the correct work account and follow your company’s sign-in or single sign-on instructions. If you’ve forgotten your password, use your organization’s password reset process. For persistent login problems, missing features, or account access issues, contact your company’s SAP Concur administrator or IT help desk, since access and app settings are often managed by your employer.